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About Nancy

Nancy at the UN in GenevaNancy B. Finn is an author, journalist, educator and activist concerned with how the multiple stakeholders in healthcare experience high-quality, patient-centered care built on a foundation of digital technology that enables effective communication and collaboration, patient empowerment and engagement, widespread access and an equitable cost of care structure.

She is the author of e-Patients Live Longer, the Complete Guide to Managing Health Care Using Technology, published by iUniverse, 2011, 2014. e-Patients Live Longer outlines best practices for deploying digital technology; a common sense approach to managing chronic health conditions; the use of e-tools that enable patients to become empowered, educated, engaged and enlightened.

Nancy is also the author of Digital Communication in Medical Practice published by Springer Verlag in 2009 and targeted at helping a physician audience understand where digital technology fits into their practice of medicine. She has also written two books on digital communication in business practice: The Electronic Office, published by Prentice Hall in 1983 and Writing Dynamics published by the CBI Division of Van Nostrand Rheinhold. She contributed a chapter: Finn NB. Communication: The Key to Good Medicine, Practicing Medicine in the 21st Century. Tampa, FL: American College of Physician Executives; 2006.

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Her distinguished career in the healthcare industry includes working with, and presenting at the annual meetings of the Commission on the Status of Women in 2014 and 2015 in New York, and presenting at a United Nations meeting in Geneva, Switzerland in 2014, representing the Global Alliance for Women’s Health, an NGO of the United Nations Economic and Social Council. At these meetings, she participated in discussions related to digital communication for improving women’s health in developing nations as part of the agenda for developing and determining the United Nations Sustainable Goals for 2030. Nancy was also invited to present a talk on Advancing Health Equity with e-Health at a Forum sponsored by the World Health Organization and the International Telecommunications Union held at the United Nations in Geneva Switzerland on November 16, 2015.

Nancy at the UN in MarchNancy is a member of the Board of Overseers and the patient advocate on the Safety and Quality Board at Mount Auburn Hospital in Cambridge, MA. She is also a member of the Board of Directors and the Consumer Health Council for Massachusetts Health Quality Partners (MHQP), which conducts research on quality in health delivery and the patient experience. She is also the chairperson of the MHQP sub-committee on Patient Engagement that is compiling an extensive web-based resource for patient populations. For several years, she served as a member of the Beth Israel Deaconess Medical Hospital Board of Managers (BIDCO) as a patient advocate.

A working healthcare journalist, she is a member of the Association of Healthcare Journalists and the National Writers Union. She has been a long-time member of Massachusetts Technology Leadership Council, and the National Association of Professional Women, and is an active member of the Right Care Alliance (RCA) Leadership Team. RCA is an activist group that engages in lobbying for reductions in the cost of prescription drugs and other cost of care issues. Nancy is also a former Secretary and board member of the Society for Participatory Medicine (SPM), and has been a regular contributor to the SPM blog, e-patients.net, and writes and reviews articles for the peer-reviewed Journal of Participatory Medicine.

Contact Nancy to see how you can improve the quality of care you provide your patients. Nancy’s books and materials are available for anyone throughout the nation.