Contact us by Email: nfinn@comcast.net
e-patients live longer cover

e-Patients Live Longer

The Complete Guide for Managing Health Care Using Technology is a book for all healthcare consumers to help them understand through dialogue and case studies the importance of using digital tools such as digital health records, email, patient portals, the internet and smartphones, so that they become empowered and engaged patients who participate in their care, manage their chronic conditions and communicate appropriately with their clinicians for safer, better outcomes.

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digital communication in medical practice cover

Digital Communication in Medical Practice

Targeted to a healthcare clinician, illustrates how the implementation of digital communication tools such as computers, electronic health records, patient portals, email and cellphones address the complex challenges of meeting patient needs with collaborative, coordinated effective care and reducing the potential for critical medical errors.

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the electronic office cover

The Electronic Office

This book, written in 1983, during the early days of computerization, introduces the steps that are required in the transition to a digital office environment. The Electronic Office outlines how to determine the most appropriate computer system for effective information flow that will support the requirements of business offices in a variety of industries as they move to automate their systems.

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writing dynamics cover

Writing Dynamics

Whether on a digital platform of the 21st century or in the manual records-based office of the 80s, the principals of communication remain the same. This guidebook covers the basic elements of effective communication for writing letters, memos, reports, proposals in the business setting.

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About the Author

Nancy B. Finn

Nancy B. Finn is a writer and thought leader on the impact of digital communication on organizational behavior, health care and patient care. She is the Founder and President of Communication Resources, a consulting organization that offers advice and training workshops on the management of patient information and the transition to patient-centered care, For several years she held senior corporate marketing/marketing communication positions in high tech, publishing and financial services.

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Recent Blog Posts

Op-Ed: A Better Plan for COVID Vaccinations — Breaking transmission chain should be part of the strategy by Daniel Teres, MD, and Martin A. Strosberg, MPH, PhD December 28, 2020

January 9, 2021

Now that the first COVID-19 vaccines are being rolled out, Operation Warp Speed, the FDA, and the CDC have recommended that governors proceed first with vaccinating two groups: healthcare workers and residents in nursing homes. But what about after that? Planning has started in all the states and territories regarding…

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Optimizing Healthcare: Lessons Learned from COVID-19

December 18, 2020

COVID-19 has awakened the American public to the need to improve the quality of patient and population health services, advance equity and upgrade quality and outcomes, particularly for people of color , individuals with low income and residents of rural areas.  Additionally COVID-19 has demonstrated the fragility of our American…

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Covid-19: Have we Learned our Lessons?

July 31, 2020

Covids-19 has clearly demonstrated that our healthcare system is not addressing the needs of the American people.  From shortages of PPE, ventilators, ICU beds, medications, to lack of test kits and a plan for testing, the U.S. has failed its citizens, particularly those who are elderly, Black, Latino and Indigenous…

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Testimonials

“Ms. Finn adds a strong and important voice in our Board Room as a member of our Quality and Patient Safety Committee. Her role as a patient advocate is a thoughtful and respected presence that reminds us to always view clinical excellence through the patient’s eyes.”

Jeanette Clough
President and CEO Mount Auburn Hospital in Cambridge, MA
Nancy B. Finn
2019-04-26T13:07:51-04:00
“Ms. Finn adds a strong and important voice in our Board Room as a member of our Quality and Patient Safety Committee. Her role as a patient advocate is a thoughtful and respected presence that reminds us to always view clinical excellence through the patient’s eyes.” Jeanette Clough President and CEO Mount Auburn Hospital in Cambridge, MA
At the United Nations Commission on the Status of Women, NGO panels in New York and Geneva, Nancy Finn’s insights and data sparked growing policy attention to the impact of digital communications on women’s health. The Global Alliance for Women’s Health, a non-governmental organization affiliated with the United Nations Economic and Social Council recognizes Nancy Finn’s comprehensive consumer advocacy, cutting edge internet reporting and energetic delegate activities as significant contributions to women’s health.

Elaine M. Wolfson, Ph. D
Founder and President, The Global Alliance for Women’s Health
Nancy B. Finn
2019-04-26T13:08:06-04:00
At the United Nations Commission on the Status of Women, NGO panels in New York and Geneva, Nancy Finn’s insights and data sparked growing policy attention to the impact of digital communications on women’s health. The Global Alliance for Women’s Health, a non-governmental organization affiliated with the United Nations Economic and Social Council recognizes Nancy Finn’s comprehensive consumer advocacy, cutting edge internet reporting and energetic delegate activities as significant contributions to women’s health. Elaine M. Wolfson, Ph. D Founder and President, The Global Alliance for Women’s Health
“Nancy Finn brings her deep knowledge of and experience with the healthcare system to her leadership role on MHQP’s Board of Directors and Consumer Health Council. Nancy’s passion for helping patients become more actively engaged in their care is infectious, and this passion combined with her skills as writer and communicator make her someone we can all learn from.”

Barbra Rabson
President &CEO
Massachusetts Health Quality Partners (MHQP)
Nancy B. Finn
2019-04-23T15:31:05-04:00
“Nancy Finn brings her deep knowledge of and experience with the healthcare system to her leadership role on MHQP’s Board of Directors and Consumer Health Council. Nancy’s passion for helping patients become more actively engaged in their care is infectious, and this passion combined with her skills as writer and communicator make her someone we can all learn from.” Barbra Rabson President &CEO Massachusetts Health Quality Partners (MHQP)
“Deep domain knowledge, steadfast commitment, and professional follow through and finished work product are often in short supply, but not with Nancy Finn. I have worked with Nancy in digital health innovation and on boards for over a decade. She delivers superlative insights and is a welcome add to any health care innovation or advocacy team looking for incisive analysis that can propel an organization forward and inspire team collaboration.”

Joseph T.
Co-Chair Society for Participatory Medicine
Nancy B. Finn
2019-04-23T15:30:50-04:00
“Deep domain knowledge, steadfast commitment, and professional follow through and finished work product are often in short supply, but not with Nancy Finn. I have worked with Nancy in digital health innovation and on boards for over a decade. She delivers superlative insights and is a welcome add to any health care innovation or advocacy team looking for incisive analysis that can propel an organization forward and inspire team collaboration.” Joseph T. Co-Chair Society for Participatory Medicine
“Nancy Finn’s extensive experience shows. A diverse audience can find value in her books and writings – the novice and the expert; just in time information and a comprehensive framework. I suggest reading Ms. Finn’s book: e-Patients Live Longer and her blog Healthcare Basics.”

Danny van L., patient advocate,
Book Review E-Patients Live Longer, Journal of Participatory Medicine.
Nancy B. Finn
2019-04-23T15:30:39-04:00
“Nancy Finn’s extensive experience shows. A diverse audience can find value in her books and writings – the novice and the expert; just in time information and a comprehensive framework. I suggest reading Ms. Finn’s book: e-Patients Live Longer and her blog Healthcare Basics.” Danny van L., patient advocate, Book Review E-Patients Live Longer, Journal of Participatory Medicine.
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